PeerConnect

PeerConnect

Empower your organization with PeerConnect, the premier pro-active peer support management system. With PeerConnect it has never been easier to ensure your peer support protocols are working for you while still ensuring trust and anonymity remain top priority.

Launched by First Response Mental Health in 2019, the PeerConnect APP was developed for and with the first responders that understand the stressors they face day-in and day-out, and who understand the support systems they need.

Core Features

  • Real time engagement reports
  • Private and anonymous support for your members
  • Wellness workers freed to work on wellness initiatives
  • Coactive peer support allows departments to share access to peer supports from other agencies when they don’t have enough internal resources.
  • Peer Support at the touch of a button
  • Wellness resources and modules in your pocket
  • 24/7 Coverage – No one falls through the cracks
  • Family Support – address needs of family of your members
  • Support for retirees and those on leave
  • Share wellness KPIs, metrics and engagement reports
  • Enhances CISM, EFAP, and other programs

The ONLY proactive Peer Support System on the Market

A proactive peer support model is a cornerstone of promoting mental well-being among first responders. By recognizing the power of anniversary dates and major life transitions, and adhering to guidelines for effective check-ins, peer supporters can play a crucial role in fostering a supportive and resilient community. It’s not just about waiting for distress signals; it’s about actively building connections and offering assistance in both challenging and celebratory times. With PeerConnect’s revolutionary platform proactive peer support means:

  • First responders have check-ins after traumatic calls, allowing for early discussion before issues compound
  • Scheduled proactive check-ins on difficult anniversary dates
  • Normalizing talking with the supports and reducing stigma when reaching out later on

Build Organizational Culture

Members can curate their own support team, and reach out for support to just those users. Members can also request 1–on–1 support directly from a specific support. Remember, all logging on requests is secure and de-identified to preserve the member’s privacy and reduce stigma in the workplace.

Organization Based Content

The app features a newsfeed, services (with map locations), library, events, training modules and FAQs for your organization, a self-assessment area an most importantly: the proactive and reactive Peer Support request and management component.

Real time De-identified Metrics

Use data to make informed decisions on what is best for your organization. Generate reports with tables, charts and graphs outlining the success of your wellness program and potential areas of improvement.

How PeerConnect Works

FRMH Team

Set your preferred contact method and select which trained peer supports proactively support you.

FRMH Request Contact

Request contact feature to instantly notify your peer support team when you need support.

Commit to Connect

Give First Responders the support they need.

What Leaders are Saying

We’ve been searching for a program that would help us more easily connect our firefighters to their peer support teams, both internally and across our partner agencies. There is nothing we have found that provides the features and value that PeerConnect offers, and we are excited about the possibilities this app has opened for us in offering more support to our membership and communities.

Kristen Weppler
Peer Support and Wellness Coordinator
Ontario-based Fire Service

PeerConnect is the only program I have seen that will increase access to care and reduce the time and resources spent coordinating our Peer Support teams.

Dr. Heather Rose-Carlson

Clinical Psychologist
Police Department Peer Support Director

As a clinical researcher and trainer in the mental health space, I appreciate the importance and sustainability of First Response Mental Health's program. Organizations who use the system and participate in the training will see an increase in helpful interactions and communication among their team members, leading to healthier and more supportive workplaces.

Jo-Ann Vis
Professor of Social Work
Lakehead University

First Response Mental Health has developed a revolutionary solution to helping improve employee mental health. Any organization with more than a handful of people should consider PeerConnect for improving company culture.

Brian Dunn Phd.
Oxford University

PeerConnect not only helps our school system, but our entire community of family members and support staff. We’re excited to be implementing this product at Matawa.

Brad Battiston
Matawa First Nations Learning Centre

Location

US

7900 International Drive,
Suite 300 - 7075
Bloomington, MN
55425
United States

Canada

231 Red River Road,
Thunder Bay, ON
P7B 1A7
Canada

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Contact

FRMH does not provide crisis support. If you need immediate assistance please consider these providers in Canada or USA.

2022 © First Response Mental Health Inc. All rights reserved.