PeerConnect
Support the mental health and well-being of every individual in your organization with PeerConnect, a mobile app that gives each member of your organization access to peer support, wellness tools, self-assessment, mental health programming and resources – wherever they are and whenever they need it.
First Response Mental Health was founded by individuals who collaborated with first responder organizations to understand the intricacies and subtleties of the mental health landscape, the stressors that first responders are exposed to, and the support systems in place to protect and support them. The PeerConnect platform was launched by First Response Mental Health in 2019.
PeerConnect is the result of years of co-development and research with these front line first responders, health professionals, professionals in high-stress occupations, and researchers in the fields of psychology and social work. PeerConnect is the only pro-active peer support platform on the market, it has been field tested, and incorporates real-life learning and evidence-based feedback.
The Only Proactive Peer Support System on the Market
- Proactive wellness programs ensure all first responders have regular peer support check-ins after every traumatic call, allowing for early discussions before issues compound.
- Proactive peer support allows a colleague to reach out and say “I am here. You are not alone. I will walk with you.”
- Scheduled proactive check-ins on difficult anniversary dates
- Proactive check-ins normalize the idea of talking with the peer support team and reduce stigma around reaching out later on.
The Only Peer Support System Offering a Coactive Model
- First responders can feel at ease seeking help from another department’s team through coactive peer support, which provides them with the necessary level of separation.
- Cross-departmental peer support relationships strengthen the wellness program for all departments involved and give officers choices on who to reach out to.
- Coactive peer support allows departments to share access to peer supports from other agencies when they don’t have enough internal resources.
Why PeerConnect?
- 90% less effort to coordinate Peer Support
- Private and anonymous support for your members
- Wellness workers freed to work on wellness initiatives
- Peer Support at the touch of a button
- Wellness resources and modules in your pocket
- 24/7 Coverage – No one falls through the cracks
- Reduce barriers to resources and mental health related stigma
- Share wellness KPIs, metrics and engagement reports
- Enhances CISM, EFAP, and other programs
- Location based services
- Decrease lost time, STD, LTD, OSI, and overtime
Features
- Proactive Peer Support – fully comprehensive process
- Newsfeed – real time communication & engagement reports
- Recruitment – engage potential candidates
- Family Support – address needs of family of your members
- Self-assessment – evidence based tools in your pocket
- FAQs – lower anxiety barriers at point of resource interest
- Support for retirees and those on leave
- Mindfulness – modules specific to role and service
- Wellness resources – PTSD/PTSI, depression, substance abuse, harm reduction and prevention
Security
Receive your own standalone app in both the Apple and Google Play App Stores featuring your name, logo, branding, and colours. Operate a closed, invite-only system made specifically for your membership and organization.
CUSTOMIZED FEATURES
The app features a newsfeed, resource section, FAQs for your organization, a self-assessment area an most importantly: the proactive and reactive Peer Support request and management component.
Support your peers
Access to a support group of other wellness coordinators to share resources, stories. and best practices. Feel confident and supported in the decisions you make as a coordinator/administrator.
How the app works
Set your preferred contact method and select which trained peer supports proactively support you.
Request contact feature to instantly notify your peer support team when you need support.
Peer Support for High Stress Professions
Organizations are becoming more concerned with the mental health and well-being of their employees. Mental health wellness programs, including peer support programs, are a demonstrated, evidence-based way to provide this type of support. PeerConnect automates the distribution of peer support connections while fully protecting the members who utilize peer support. Organizations use PeerConnect for trusted connections and retrieving de-identified wellness program KPIs and metrics, and provides the best lateral support available for your members.
Benefits
- Increase organizational wellness and resilience
- Use proactive connections to reduce mental health stigma and anxiety
- Structured data for Metrics, KPIs, and reporting
- Decrease barriers to connecting with peer supports
- Strengthen the culture/commitment within your community
- Increase communications with members
- Newsfeed, communication, and resources
- Increase organizational impact of wellness coordinators
Sectors
Access to mental health resources, wellness programs, and peer support are critical components of many environments. Here are the sectors using PeerConnect.
Commit to Connect
Give First Responders the support they need.
What Leaders are Saying
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