A peer support management software that automates, integrates, and sustains your internal peer support team and accompanying processes. Empower your organization with PeerConnect today!

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First Response Mental Health launched PeerConnect in 2019, and was developed with input from first responders that face day–to–day stressors and understand what’s needed to make an safe, secure, private support system.

Core Features

Generate real-time stylized engagement (de-identified) reports (PDFs)
Private and anonymous support for your members
Wellness workers freed from having to develop wellness initiatives
Coactive peer support allows departments to share peer supports from other agencies when they don’t have enough internal resources
Get support from trained, verified and personalized support teams at the touch of a button

Wellness resources and modules in your pocket
24/7 Coverage – No one falls through the cracks
Family Support – address needs of family of your members
Support for retirees and those on leave
Share wellness KPIs, metrics and engagement reports
Enhances CISM, EFAP, and other programs

Redefining Workplace Wellness

A proactive peer support model is a cornerstone of promoting mental well-being among first responders. By recognizing the power of anniversary dates and major life transitions, and adhering to guidelines for effective check-ins, peer supporters can play a crucial role in fostering a supportive and resilient community. It’s not just about waiting for distress signals; it’s about actively building connections and offering assistance in both challenging and celebratory times. The system does not require members to download the app to benefit from its use in your department. Instead, every member will be supported from the day your system launches.

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Build Organizational Culture

Members can curate their own support team, and reach out for support to just those users. Members can also request 1–on–1 support directly from a specific support. Remember, all logging of requests are secure and de-identified to preserve the member’s privacy and reduce stigma in the workplace.

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Organization Based Content

The app features a newsfeed, services (with map locations), library, events, training modules and FAQs for your organization, a self-assessment area and most importantly: the proactive and reactive Peer Support request and management component.

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Real time De-identified Metrics

Use data to make informed decisions on what is best for your organization. Generate reports with tables, charts and graphs outlining the success of your wellness program and potential areas of improvement.

How PeerConnect Works

Set your preferred contact method and select which trained peer supports proactively support you.

Request contact feature to instantly notify your peer support team when you need support.

Support Your First Responders

Give back to the first responders that put our communities first. Invest in their well-being and supply them with the support they need.

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Backed by Research and Professionals

PeerConnect has been a crucial addition to Nipissing District Paramedic Services, and it has contributed significantly to the mental wellbeing of our staff. It is an innovative solution that provides easy access to mental health resources, and I would highly recommend it to any organization looking to support their staff's mental wellbeing.

Tanya Bouchard
Wellness Coordinator
District of Nipissing Paramedic Services

We’ve been searching for a program that would help us more easily connect our firefighters to their peer support teams, both internally and across our partner agencies. There is nothing we have found that provides the features and value that PeerConnect offers, and we are excited about the possibilities this app has opened for us in offering more support to our membership and communities.

Kristen Weppler
Peer Support and Wellness Coordinator
Ontario-based Fire Service

PeerConnect is the only program I have seen that will increase access to care and reduce the time and resources spent coordinating our Peer Support teams.

Dr. Heather Rose-Carlson

Clinical Psychologist
Police Department Peer Support Director

As a clinical researcher and trainer in the mental health space, I appreciate the importance and sustainability of First Response Mental Health's program. Organizations who use the system and participate in the training will see an increase in helpful interactions and communication among their team members, leading to healthier and more supportive workplaces.

Jo-Ann Vis
Professor of Social Work
Lakehead University

First Response Mental Health has developed a revolutionary solution to helping improve employee mental health. Any organization with more than a handful of people should consider PeerConnect for improving company culture.

Brian Dunn Phd.
Oxford University

US

7900 International Drive,
Suite 300 – 7075
Bloomington, MN
55425

Canada

231 Red River Road,

Thunder Bay, ON

P7B 1A7

Canada

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Contact

info@firstresponsemh.com

(888) 721-9611

FRMH does not provide crisis support. If you need immediate assistance please consider these providers in Canada or USA.