First Response Mental Health is a Canadian company, headquartered in Thunder Bay, Ontario. Our company was founded by individuals who worked closely with first responder organizations to understand the intricacies and subtleties of the mental health landscape, the stressors that first responders are exposed to, and the support systems in place to protect and support them.
PeerConnect is the result of years of co-development and research with these front line first responders, health professionals, professionals in high-stress occupations, and researchers in the fields of psychology and social work. PeerConnect has been field tested, and incorporates real-life learning and evidence-based feedback from users, supervisors, administrators and researchers.
Kevin has managed development on critical organizational systems from health and safety systems, KPI systems, railway control systems, and medical record management.
Kevin is driven to utilize his skills and experience to focus efforts on building mental health systems and processes. His goal is to assist organizations in applying measurable processes to support their members’ mental health. His belief is that when organizations utilize proactive strategies with their mental health resources, they will not only increase the overall wellbeing of their members, they will also increase their organization’s bottom line.
Nik has been developing and managing projects in the software and tech industry since 2012. His role as Project Lead involves managing research and development, client relations, training, and marketing. Nik led the design for the initial development of PeerConnect, working with Superior North EMS refining the system to meet the unique requirements of a modern peer support/wellness program.
Nik is a busy man with a lot on his plate, including a family of eight, but he knows FRMH is doing important work to ensure those who encounter intense and stressful situations don’t have to face them alone.
Greg has designed numerous enterprise systems, including real-time control systems for trains and transit systems. Later with Aeroquest, he designed navigation systems for helicopters involved in geological surveying. Most recently, Greg is the Technical Lead in the development of First Response Mental Health’s PeerConnect peer support management system.
UX Designer + Brand Development
Greg plays a key role in design, implemention, and user experience for front end users. Greg’s focus is ensuring customers have a positive experience within PeerConnect and coincidingly improve how users access resources and support.
Customer Success Lead
Kaiya lead’s the customer success team which includes PeerConnect Onboarding and Implementation, Services, Account Management, and Solution Development. Kaiya’s focus is on the customer experience, customer success, and product growth to meet industry needs.
Business Development Manager